Service & Warranty

Worldwide Warranty 

Our One-Year Limited Warranty is your assurance of quality, brought to you by Baud Gear AB, Byvägen 54, 133 34 Saltsjöbaden, Stockholms Län, Sweden, this Warranty is exclusively for the products (the “Product”) you purchase from our [baud.audio] website. Let's navigate the details:

Parties Involved

The terms "you" or "yours" refer to the discerning consumer acquiring products from our website.

Covered Aspects

The Warranty extends for one (1) year from the original purchase date, safeguarding against defects in materials and workmanship, subject to adherence to the guidelines outlined in user manuals and related documentation.

Exclusions

The Warranty does not encompass products sourced from outlets other than our website or authorized Baud resellers, issues arising beyond one year from purchase, consumable components, cosmetic wear, damage resulting from accidents or misuse, deviation from usage guidelines, modified products, normal wear and tear, and instances involving theft or suspected theft.

Authorized Repairs 

Authorized repairs are exclusively arranged through communication with our customer service team via hi@baud.audio. Any attempt at repair by unauthorized entities will void warranty coverage.

Solutions & Options

Options under the Warranty include repair with new or pre-used parts, replacement with a functionally equivalent product, or a refund in exchange for the returned product. It's crucial to note that a replaced or repaired product carries a 90-day warranty.

Limitation Of Liability

This Warranty is exclusive, replacing all other warranties. We disclaim liability for information loss during repairs and limit our responsibility to the purchase value of the product.